Here To Help You
If you are experiencing difficulty with any content on Https://www.gatorland.com, have or would like to report an accessibility issue, or require assistance with any part of our site, please contact us during normal business hours at the phone number or email below and we will be happy to assist:
Email: CustomerService@Gatorland.com
Phone: +1 (407) 855-5496
Please Note Park Rules:
- No food of any kind is allowed in the park, including animal feed.
- No coolers, picnic baskets or similar items designed to carry food or beverages.
- All luggage must be checked and secured at admissions or secured out of sight in your vehicle and far away from Bubba and Cooter – they love to snoop now and then.
- All bags, purses, and strollers are subject to search. We promise not to laugh at what we find.
- Smoking is permitted but only in designated areas.
- Gatorland does not allow weapons of any kind to be carried into the park. Although we support legal, concealed carry rights, our insurance man in a fancy suit says no weapons of any kind allowed into the park.
- By entering the park guests voluntarily assume all risks related to Covid-19
- Service Animals – At Gatorland, Trained Service Animals are welcomed at the park. Animals that do not meet the definition of a Service Animal as defined by the ADA will not be permitted to enter the park. For the safety of our guests, all service animals must be on a leash or in a harness and controlled at all times.
- Children (3 though 12 years) and guests under the age of 16 must be accompanied by a guest age 16 or older to enter Gatorland.
Failure to follow the rules may result in dismissal from the park, or swim lessons from the Gators!